Privacy Policy

This Privacy Policy describes how Etutorium Limited ('we', Skillum) collects, uses, processes, and protects your personal information when you use our website (www.skillum.com) and online exam simulation services. We understand the importance of your data privacy and are committed to ensuring its security. This Privacy Policy has been developed in accordance with applicable data protection laws.

  1. Information We Collect
    We may collect the following types of information:

1.1. Personal Information
This is information that directly or indirectly identifies you as an individual:

  • First and last name: Used to identify the user on the platform and to communicate with you.
  • Email address: Used to communicate with you, send important information about services, updates, or marketing materials (if you have consented to receive such materials).
  • Phone number: Used to verify your identity, contact you if necessary, provide assistance, or respond to your inquiries.
  • Payment information: We collect payment information, including credit card data or other payment methods, to process transactions related to our services. This data is processed through third-party payment systems in compliance with all security requirements.
  • Data on the use of our exam simulators: Information about your actions on the platform, including the use of simulators, test results, number of attempts, time spent, and other related information.

1.2. Technical Information
This is information that is automatically collected when you use our website:

  • IP address: Used for diagnosing server problems, analyzing traffic, and preventing fraud.
  • Cookies and other tracking technologies: Used to enhance the user experience, ensure security, and perform analytics on how users utilize our website.
  1. Use of Information
    We use the collected information for the following purposes:
    • Providing access to online simulators: To enable users to register, log in, select, and take exams through our service.
    • Processing payments: To handle transactions related to the use of paid services on our site.
    • Communication with users: To respond to user inquiries, provide support, or inform about service updates.
    • Personalizing user experience: To customize content, recommendations, and advertising materials according to your preferences.
    • Analyzing and improving service: To monitor and analyze trends, usage, and activity on our website to improve our service and develop new products and features.
    • Marketing purposes: We may use your information to provide you with information about new services or promotions if you have consented to receive such information.
  2. Disclosure of Information to Third Parties
    We do not share your personal information with third parties, except in the following cases:
    • Service providers: We may share your information with trusted service providers who help us conduct business, such as payment processing, analytics, hosting, and customer support. All providers are required to adhere to the privacy policy and use data only to provide us with services.
    • Legal requirements: We may disclose your information if required by law, court order, or other legal process, as well as to protect the rights or safety of our users, employees, or our company.
    • Business transactions: In the case of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
  3. Data Protection
    We take all necessary measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use modern data protection technologies, including encryption and other security measures. However, no method of data transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
  4. Cookies and Similar Technologies
    Our website uses cookies and other tracking technologies to collect information about your activity on the site to improve the user experience and analyze site usage. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent.
  5. Your Rights
    You have the following rights regarding your personal information:
    • Right of access: You have the right to request a copy of your personal data that we hold.
    • Right to rectification: You have the right to request the correction of any inaccuracies in your data.
    • Right to erasure: You have the right to request the deletion of your data if it is no longer needed for the purposes for which it was collected.
    • Right to restrict processing: You have the right to request the restriction of processing your data under certain conditions.
    • Right to data portability: You have the right to receive a copy of your data in a structured, commonly used format and transfer this data to another controller.
    • Right to object to data processing: You have the right to object to the processing of your data in certain cases, such as for marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

  1. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via a notice on our website or by other acceptable means. We recommend that you periodically review this page to stay informed of any changes.
  2. Contact Information
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at the following address:
    Etutorium Limited (ID 09640165)
    Email: manager@skillum.com
    Address: 6 St David's Square, Westferry Road, London, United Kingdom, E14 3WA

Last updated: 29.10.2024